Role purpose

To sell YOUI insurance products to customers who enquire online or are transferred via digital channels, by delivering excellent customer experience and meeting sales targets.

Clients will start quotes online and you will need to complete the quote with the client over the phone and sell the policy to them with the trust you have built with the client and the rapport you have shared with them.

What will you do?

• Sales and Client Service is where the action is! You will…
• Engage with inbound internet leads and warm digital enquiries
• Conduct needs analysis and provide tailored insurance quotes
• Explain policy benefits, exclusions, and premiums clearly
• Close sales while meeting compliance and quality standards
• Meet or exceed sales, quality, and conversion targets
• Build rapport and deliver a customer-centric experience

What...