Level Experienced
Education Level 4 Year Degree
Category Business Development

Description



Join our team as a Yardi Support Specialist, where you’ll serve as a key resource for troubleshooting system issues and supporting end users across the organization. In this role, you’ll manage support tickets, assist with system enhancements, and collaborate with cross-functional teams to improve processes and user experience. This is a great opportunity for someone with Yardi experience who enjoys problem-solving and delivering strong customer support.



Responsibilities


+ Serve as the primary Tier 1 support resource for Yardi and RentCafe tickets, providing timely, professional responses to end users

+ Troubleshoot and resolve basic system issues, including navigation, data entry errors, report questions, and standard process inquiries

+ Escalate complex issues to internal subject matter experts or Yardi...