Position Overview
Written Correspondence Client Representative, Senior Associate
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locations
Malvern, PA
Scottsdale, AZ
time type
Full time
posted on
Posted 11 Days Ago
job requisition id
178397
Identifies complaints, investigates and responds to client requests by email and written response. Completes transactions to resolve client needs. May escalate issues.
Responsibilities:
+ Researches and resolves complex client issues. Responds to client requests and complaints by phone, email, or written response. Investigates fund and account discrepancies, and resolves general account issues. Follows...