Position Overview
- Manage and plan the daily operations of the workshop, identifying deviations and implementing corrective actions.
- Lead, motivate, and manage workshop staff, technicians, and service sales personnel.
- Establish routines for daily planning and follow-up meetings on WIP and parts availability.
- Conduct regular meetings with workshop staff and technicians.
- Minimise work-in-progress (WIP) to below 50 open job cards and maximise hours sold.
- Develop, implement, and monitor standards and routines, maintaining high levels of cleanliness and organisation in the workshop.
- Monitor the condition of workshop tools and equipment, arranging for purchase, repair, and calibration as required.
- Monitor deviations, initiate corrective actions, and escape issues when necessary.
- Promote and ensure compliance with Dealer Operating Standards to maintain consistent quality across all business areas.
- Manage worksh...