Purpose of the Role:

Manage the daily operations of the workshop to ensure that service delivery meets company standards, while maintaining profitability, quality, compliance, and staff performance.

Key Responsibilities:

1. Production & Profitability

• Set weekly production targets within departments and monitor achievement daily.


• Ensure “first-time-right” completion on at least 80% of jobs.


• Authorize and track all rework and additional work.


• Monitor and control diesel usage, breakages, and overtime (limit to 40 hours per employee per month).


• Ensure regular maintenance and servicing of all equipment and tools.


• Analyse jobs to maximize profitability.

2. Quality Control & Safety

• Ensure consistent, high-quality work that meets insurance company standards.


• Enforce housek...