Position Overview
Workplace IT Engineer (2nd Line Support)
West London | Ongoing Temporary Contract | ASAP Start
Β£174 per day PAYE or Β£225 per day Umbrella
Full time site based role with as this is supporting the wider members of the team with both hardware and softwareΒ
A West London Local Authority is seeking an experienced Workplace IT Engineer to join their IT & Digital Services team on an ongoing temporary basis.
This is a site-based role requiring travel across multiple locations within the borough, so a full UK driving licence is essential.
The Role
You will provide 2nd line support and deliver high-quality workplace technology services to council staff. This includes supporting hardware, software, and end-user issues both remotely and onsite.
Resolve 1st and 2nd line incidents via face-to-face support, telephony, and remote tools
Deliver hands-on support across multiple council sites
Install, configure, and decommission IT equ...