Position Overview
Workplace Experience Coordinator (Hotel or Airline Industry Experience) - Petaling Jaya, Malaysia
As a CBRE Workplace Experience Coordinator, you will be responsible for delivering a world‑class customer service experience to employees and guests of a designated building.
What You’ll Do
- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various‑sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Acknowledge inquiries or complaints from employees, guests, and co...