Position Overview
Requirement
- Bachelor’s degree in Computer Science, IT, or related field.
- Minimum 5 years’ experience in a law firm or similar professional services environment.
- Strong hands-on expertise in Apple products (iOS, macOS) and Windows systems.
- Working knowledge of ISO standards and compliance.
- Excellent troubleshooting and problem-solving skills.
- Strong written and verbal communication abilities.
- Ability to join immediately or within 15 days.
Key Responsibilities
- Administer and maintain iOS, macOS, and Windows systems.
- Manage IT infrastructure, networks, and server environments.
- Install, configure, and upgrade hardware and software systems.
- Provide L1/L2 technical support and resolve user issues promptly.
- Ensure seamless integration between Apple and Windows platforms.
- Monitor system perf...