Become a Customer Account Representative at Wolseley Canada, specializing in strategic accounts to optimize customer relationships and support growth initiatives. Focus on personalized customer interaction and efficient problem-solving.
In this role, you will be the primary contact for 100-150 strategic accounts, emphasizing the importance of meeting customer needs through tailored solutions and effective communication. You'll be part of a collaborative effort to ensure customer satisfaction across all interactions, from inquiries to solutions delivery.
Key Responsibilities:
• Maintain proactive contact with customers to understand needs
• Influence account growth with dedicated relationship management
• Collaborate across departments to enhance service delivery
• Document all customer engagements in the CRM efficiently
• Follow company policies and standard operating procedures
Requirements:
• Previous experience in sales or customer service required
• St...