Join WM as an Account Associate I, focusing on the retention and growth of Small/Medium business accounts. This hybrid position emphasizes proactive customer engagement and negotiation.

You'll play an essential role in ensuring high customer satisfaction by managing inbound requests and conducting outreach. As part of a team-based approach, your success will depend on effective communication and sound retention strategies. This role is available as an 18-Month Maternity Leave Contract with a potential for permanence.

Key Responsibilities:
• Drive customer engagement through impactful communication
• Allocate time effectively for sales goals
• Negotiate sales agreements that benefit both parties
• Operate within a collaborative team environment
• Document all interactions accurately in CRM tools

Requirements:
• High School Diploma or GED required
• Minimum 1 year of B2B account management or sales experienc...