Job Description :

1. Responsible for maintenance and technical support of Huawei Wireless/Optics Network products, BSC, RNC RTN, OSN. This includes network stability assurance, preventive maintenance, troubleshooting, software updates, and on-site support when required.

2. Provide remote technical support to customers for Huawei Wireless Network elements. Perform end-to-end troubleshooting of service-affecting issues and assist in service restoration during outages in the live network.

3. Execute software patch updates, version upgrades, and corrective maintenance activities for Wireless Network systems to fix software defects, maintain version alignment, and improve system performance and reliability.

4. Provide onsite support for critical or complex Wireless Network issues that cannot be resolved remotely or by customer/subcontractor, following SLA commitments and escalation procedures.

5. Analyze faults and develop appropriate ...