Repost of 9361.

Bill Rate - ***
Onsite Only - Must live within 2 hours of Delaware
Interview Process - Online Meeting

Hardware Dell Laptops / desktops
Software MS O365, Adobe Acrobat, ServiceNow

Customer service skills are very important.
Technical troubleshooting skills a must
Ability to communicate both oral and written.

Years of Relevant Experience: 1 to 3 years field experience

Job Summary:
Provide technical assistance, support, and advice to end users for hardware, software, and systems.
Provide hands-on technical assistance to business and technical users.
Investigate and resolve computer software and hardware problems of users.
Serve as a contact for level 1 support.
Serve as a contact for users having problems using computer software, hardware, and operating systems,
and escalates as necessary.
Determine whether problem is caused by hardware, software, or system.
Answer que...