Position Overview
Atain is seeking an Assistant Manager - Workforce Management in Cape Town, South Africa. This role involves optimizing workforce efficiency, overseeing forecasting and scheduling, and providing insights for process improvements. Candidates should have a Bachelor's degree and at least 5 years of experience in a BPO environment. Strong analytical and leadership skills are required. This position offers a collaborative work culture focused on operational excellence.#J-18808-Ljbffr