IGT Solutions is looking for a WFM Manager in South Africa to lead the Workforce Management function across multiple BPO campaigns. This role requires expertise in forecasting, scheduling, and real-time management, with responsibilities including delivering insights, adjusting staffing models, and fostering a strong WFM team. The ideal candidate will have a Bachelor's degree and 5–7 years of experience in a BPO contact centre environment. Join a dynamic team and benefit from competitive compensation and opportunities for growth.#J-18808-Ljbffr