Position Overview
We’re Hiring: Trainer II – AT&T Telco Account
Up to ₱35,000
Location: Pasig / Makati / Bridgetowne
Work Setup: Onsite
Requirements:
• 1–2 years BPO Trainer experience required
• Must have AT&T Telco Trainer experience
• Excellent communication and facilitation skills
• Experience in coaching, training delivery, and KPI management
• Amenable to work onsite and on a shifting schedule
Key Responsibilities:
• Conduct New Hire Training (NHT)
• Facilitate product, process, and communication training
• Monitor trainee attendance and performance
• Provide coaching and developmental support
• Coordinate with Operations and QA teams for training needs