Position Overview
AREAS OF RESPONSIBILITY:
Customer Experience
- Be professional
- Approach all customers, greet, smile and offer assistance
- Identify customer needs in order to provide optimal experience
- Takes responsibility for serving the customer and finding solutions to customersβ queries
- Apply Selling Skills
- Meet customers needs and expectations by asking, listening to and advising customers as to options/services/products available
- Offers alternatives to the customer if merchandise is not available
- Achievement of sales and unit targets
- Knows what new lines and promotions have come into the store
- Specialise in all departments through focussed supplier training and prescribed booklist completion
- Store Disciplines & Productivity
- Opening & closing procedures are followed
- To ensure all merchandising principles are in place at all times and that every item is ticketed
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