• Standard protocols such as SMTP, DNS, FTP, SSH, TCP/IP
• UNIX system administrator skills
• Knowledge of Web protocols and proxies servers
• Industry Security Certifications: CCNA Security, CISSP or equivalent strongly preferred.
• Effectively utilizes complex lab setups to mitigate the customers environment and solve problems.
• FreeBSD knowledge to be able to troubleshoot in cshell.
• Troubleshooting experience and setup for WCCP on any Cisco device.
• Witting technical documents for the WSAs/SMAs
• Solves network problems of high complexity. Has strong knowledge in Network Security Technologies
• Creates and correct defect reports in the area of expertise pertaining to our customers..
• In-depth understanding of the WSA/SMA to allow you to be able to remove barriers that are preventing the customer from adopting.