We are partnering with an established financial services organisation seeking a Case Manager to support relationship managers and deliver high-quality servicing to high-net-worth clientele. This role will focus on end-to-end case administration, stakeholder coordination, and ensuring smooth execution of client servicing activities.

• Manage end-to-end case administration processes accurately and within agreed timelines.
• Support front-office relationship managers in servicing client requirements and operational matters.
• Coordinate with internal departments, insurers, and external stakeholders to facilitate seamless case progression.
• Review documentation and ensure completeness and compliance with operational requirements.
• Monitor case pipelines and follow through on outstanding items to maintain service standards.

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