The role involves working with internal teams to open and maintain accounts for clients of the firm. This includes gathering documents, verifying key information, validating completeness, and effectively communicating with business partners and stakeholders. The position also requires facilitating the successful and smooth transition of securities and cash transfers, providing specialized operational support, and processing and monitoring all daily transactions.

• Ensure professional and timely communication with external and internal business partners/clients regarding troubleshooting exceptions and transactions, settlement exceptions, inquiries, and client account-related issues.


• Foster a culture of partnership and collaboration with internal business partners/stakeholders to identify customer needs and ensure service delivery at the highest possible level.


• Identify and implement opportunities to improve department processes and cult...