Join Wawanesa as a Life Services Representative to enhance client experiences. This position emphasizes customer support in a flexible hybrid work environment.
Wawanesa is hiring Life Services Representatives to support its diverse team. Candidates will need a minimum of two years in a call center and must demonstrate an ability to provide top-notch customer service. You'll respond to important inquiries, manage policy changes, and maintain detailed records, all while contributing to a supportive environment.
Key Responsibilities:
• Respond to policyholder and broker inquiries
• Manage clients and agents promptly in the call center
• Draft professional responses for correspondence
• Process and coordinate policy changes effectively
• Document customer interactions with accuracy
Requirements:
• Minimum two years of experience in a call center
• High-level customer service skills
• Strong problem-solving and detail-orientated mindset
• Ability to work ...