Position Overview
The High-End Manager is responsible for building a sustainable High-End Business (HEB) ecosystem within the boutique by:
Developing and expanding a strong pipeline of High-End (HE) clients;Elevating the High-End selling capabilities of the boutique team;Driving long-term business growth beyond transactional sales.This role acts as the in-boutique HEB leader and subject matter expert, partnering with Head of Boutique (HOB) to strengthen the boutique’s positioning in HE categories (HH, HJ, HJW and SR).
KEY RESPONSIBILITIES
1. High-End Clients Development & Pipeline Management
Build and manage a structured HE client pipeline, including: UHNW key clients, potential upgrade clients, new acquisition targets;Define and drive client roadmap plans (12-month engagement strategy per key client);Lead HE client acquisition through networking with Fashion /Mall /client referrals and external partnerships;