Position Overview
Camping World is seeking a talented Warranty Manager who will be primarily responsible for supervising the Warranty and Parts Departments, initiating and processing requests for warranty repair services and providing administrative support to the Service Department as well as keeping Manufacturers apprised of work progress.
**What You’ll Do:**
+ Supervise employees and monitor processes
+ Responsible for new unit check in process/procedure
+ Duplicate receipt documents and create unit Service files
+ Co-operate with Advisor to create initial unit work order and pre-authorize all warranty work on new units
+ Determine repair requests to be covered under Manufacturer and/or Vendor warranty guidelines
+ Provide known approval time and/or flat rates for repair to all relevant dealer Personnel as prime priority
+ Provide direct advice on valid work order quality content to substantiate claims prior to work order finalization
+ Provide and keep on-line ...