Position Overview
Responsibilities
Provide Technical Support to our Dealer base (via phone/email). Provide Customer Service to both Dealer and Retail base (via phone/email). Provide Production Support and help with Problem Resolution. Develop Troubleshooting documents. Learn product line from frame to final. Qualifications Attention to detail and accuracy Intermediate computer skills, familiar with Microsoft Office programs Prefer a certain familiarity or general knowledge of RV parts, or an understanding of electrical/technical systems Must have excellent written and verbal communication skills A desire to provide extraordinary customer service to the dealer/customer network Able to work within a group and transition between responsibilities given Willingness to learn many different components of a RV