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⏰ Full-time

Warranty Management Customer Advocate

Rohit Group
Location 📍 edmonton, Canada
Posted 📅 June 02, 2026
Work Type ⏰ Full-time

Position Overview

Lead the warranty process for new homeowners as a Warranty Superintendent. Resolve customer concerns effectively while conducting inspections and managing trade repairs to enhance the overall experience.

This role is focused on customer interaction, requiring strong organizational skills and the ability to manage multiple service issues. You'll oversee walkthroughs, conduct essential inspections post-possession, and ensure prompt communication with trades, guaranteeing high-quality service delivery while addressing customer needs.

Key Responsibilities:
• Conduct thorough walkthroughs before occupancy
• Perform regular inspections one month and one year later
• Liaise with trade professionals for timely repairs
• Manage emergency calls efficiently outside of business hours
• Handle outstanding work orders and customer communications

Requirements:
• 3+ years of warranty service experience
• Background in man...

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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
edmonton, Canada