Position Overview
Postion: Warranty & Costing Clerk | Branch: Kelston Isuzu Makhanda | Due Date for Applications: 22nd of May
The main purpose of the position (KPi) is:
Key roles and responsibilities
- Capture and process all warranty claims.
- Reconcile the job cards.
- Ensure all work in progress recorded in the WIP Report is valid.
- Storage of warranty job cards in auditable order
- Capturing of services on the warranty system
- Assisting in delivering services to clients
- Reception and directing of calls
- Phoning client after service to determine satisfaction
- Phoning new and current client to generate business
- Sell extended warranties where possible
Qualifications / experience required
- Grade 12
- Technical Knowledge of vehicle parts
- 3-5 years of work experience in the motor industry
- Previous experience a...