Job Description

• Process and submit warranty claims for truck repairs and parts


• Check and verify job cards, invoices, and technician reports for accuracy


• Ensure all warranty repairs comply with manufacturer guidelines and policies


• Capture warranty claims on OEM systems


• Monitor claim status and follow up on outstanding or rejected claims


• Correct and resubmit rejected claims where necessary


• Liaise with technicians, service advisors, and parts department for required information


• Ensure correct labour hours and parts are claimed according to warranty standards


• Maintain organized records of all warranty claims and supporting documents


• Prepare and assist with internal and manufacturer warranty audits


• Track warranty payments and ensure timely reimbursement


• Identify repeat failure...