Job Description

• Achieve warehouse performance objectives, in particular by establishing warehouse on-the-floor operation excellence daily management methods; define cost saving, productivity and service level improvement opportunities, measure performance, analyze opportunities, improve and control performance, constantly aim to reach the ultimate goal to establish outstanding customer satisfaction, speed inbound to outbound cycle time and eliminate errors.

• Overall responsibility for handling returns for the warehouse, developing and implementing standard returns procedures;

• Coordinate returns acceptance, registration, classification, and processing to improve returns processing efficiency;

• Analyze returns data and provide improvement suggestions to reduce returns rates and ensure smooth business operations.