Operational Management: Oversee daily warehouse operations, including inbound/outbound processing, sorting, packing, and inventory counting. Allocate manpower and equipment resources effectively based on business fluctuations to ensure KPI targets for order processing timeliness and accuracy are met.
Process Execution & Optimization: Strictly monitor the implementation of Standard Operating Procedures (SOPs) and regularly identify operational gaps. Propose process improvements tailored to local operational challenges to continuously reduce error and damage rates, enhancing overall warehouse turnover efficiency.
Team Leadership & Development: Manage daily operations, performance assessments, and skills training for frontline operators and team leaders. Establish effective communication mechanisms, handle employee relations properly, and foster a positive work environment to improve team stability and execution.