Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods

Measure and report the effectiveness of warehousing activities and employees performance

Organize and maintain inventory and storage area

Ensure shipments’ and inventory transactions’ accuracy

Communicate job expectations and coach employees

Determine staffing levels and assign workload

Interface with customers to answer questions or solve problems

Maintain items record, document necessary information and utilize reports to project warehouse status

Identify areas of improvement and establish innovative or adjust existing work procedures and practices

Confer and coordinate activities with other departments


KEY ROLES AND RESPONSIBILITIES


Focus on continuous improvement and assist in implementation of improvements aimed at cost, quality, ...