SUMMARY

Maintains responsibility for the day-to-day management of warehouse operations, customer order fulfillment functions, and all associated processes and procedures. Formulates and maintains a clear and scalable logistics and warehouse strategy, improving warehouse performance, procuring warehouse materials and resources, and ensuring that warehouse compliance is maintained. Acts as a mentor to warehouse team members and initiates quality improvement processes and measurements for all areas of the warehouse. Must be a professional multitasker able to track multiple facets of the warehouse at any given time while implementing best practices across all areas of the warehouse. Ensures that the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, managing, organizing, directing, and training warehouse employees and establishing, monitoring, and managing all operational goals and key performance indicators (KPIs).

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