Warehouse & Customer Operations Coordinator | Manchester City Centre | £NMW

Full-Time | Office Based | Monday to Friday

A exciting opportunity has arisen to join a growing family-run fashion brand based in Manchester city centre.

Our client, is looking for a proactive and organised Customer Service & Operations Coordinator to become part of their close-knit e-commerce team. This is a varied role ideal for someone who enjoys customer interaction whilst also supporting the operational side of a fast-paced online retail business.

You will play a key part in ensuring customers receive an excellent experience while supporting day-to-day operations across the business.

Warehouse & Customer Operations Coordinator Responsibilities:

Managing customer enquiries across email, telephone and social media platforms
Handling returns, refunds and exchanges efficiently
Monitoring deliveries and resolving courier-related issues
Supporting ...