Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
 Determining ways to reduce costs without sacrificing customer satisfaction.

 Scheduling and dispatching drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs

 Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors.

 Preparing daily work such as schedules

 Preparing work orders for crew or receiving work orders from work crews

 Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records, and other information

 Building partnerships and liaising with the head of the department to determine the company's services, delivery criteria, and solutions for issues th...