Position Overview
Job Summary Ensure customers enjoy a pleasant dining experience by delivering attentive service, handling orders and reservations, maintaining cleanliness, and following company standards in a restaurant setting. Responsibilities Greet and welcome customers to create a positive first impression Take customer orders accurately and make menu recommendations to enhance their dining experience Manage phone reservations promptly and professionally Serve food and beverages efficiently while ensuring customer satisfaction Address customer feedback constructively to maintain service quality Maintain cleanliness of indoor and outdoor restaurant areas to meet hygiene standards Prepare tables before service and clean tables promptly after use to ensure readiness for next customers Follow company Standard Operating Procedures (SOP) and maintain high personal hygiene standards Perform opening and closing duties to support smooth restaurant operations Carry out ad hoc tasks as assigned to support te...