Waiter/ess (Server)

A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner.
• Serve alcoholic and non‑alcoholic beverages in compliance with licensing/liquor regulations for residents and non‑residents.
• Ensure knowledge of menu and all products.
• Ensure mis‑en‑place is well stocked at all floor stations.
• Follow correct reporting procedures if faced with issues.
• Ensure food and beverage orders are of a consistently good standard and delivered in a timely manner.
• Practice Hilton grooming standards including uniform dress code, cleanliness and personal hygiene.
• Comply with hotel security, fire regulations and all health and safety legislation.

Qualifica...