Description

Job Purpose

• To attend to customer tables and to maximise sales by providing exceptional customer service, in a professional and efficient manner, to all guests to ensure customer satisfaction

Job Requirements
Education/Certification and Continued Education

• Certification in Food and Beverage/ Catering would be an advantage

Years of Experience

• 2 years of relevant experience in the catering industry

Essential Roles and Responsibilities
Functional Roles and Responsibilities

• Ensure all guests receive positive and professional service to the highest standards to exceed the customer’s expectations.

• Take and process customer’s orders in an accurate and timely manner.

• Follow sequence of service standards as per brand guidelines.

• Understand and anticipate customer needs, being attentive but not intrusive....