Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner
Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
Arrange table set-ups before and after each customer according to the brand’s set standards
Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
Collect bill payments from customers and hand them over to the cashier
Qualifications
High School Degree
1-2 years of experience in customer service in a similar role