Position Overview
Vice President – Operations (Revenue Cycle Management) – Pune
Role Summary
The VP – Operations will lead end-to-end RCM operations for US healthcare clients from the Pune delivery center, overseeing billing, coding, AR follow-up, denial management, payment posting, and customer/client support. This leader will drive operational excellence, P&L ownership, quality/compliance, team productivity, and client satisfaction while building scalable processes and capabilities for growth.
Key Responsibilitie
s Operational Leadershi
p Own end-to-end RCM operations across the revenue cycle: patient access, prior authorization, coding, charge capture, billing, A/R follow-up, denial management, payment posting, and write-offs
. Develop and execute the operations strategy for the Pune site, aligned with client SLAs and business goals
. Ensure smooth coordination across functions (coding, billing, AR, denials, QA, training, and support) to optimize revenue and reduce leakages
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