Business Function Group COO drives strategic transformation and operational excellence in alignment with DBS' PRIDE values. We streamline core banking services, enhance resilience through business continuity, and champion sustainable supply chains. At the same time, we architect and catalyse DBS's operations through avant-garde strategies and adoption of innovation to build a customer first AI-fuelled bank. Integrating operational efficiency with innovation has enabled us to reimagine customer and employee experiences, and drive new ways of working – keeping DBS agile, productive, and future-ready. Key Accountabilities Gather and drive business requirements from Wealth Management Ops, representing the function in project/initiative in Discovery, Design, Develop and Deploy stages. Accountable for delivering projects on schedule, within scope, and on budget, while achieving agreed-upon value and benefits realization. Collaborate with cross-functional leaders to identify process bottlenec...