Position Overview
Monroe Consulting Group is partnering with a well-established and expanding Food & Beverage company to identify a Head of Operations who will play a key strategic role in driving operational performance, scalability, and consistent quality across the organization.
Job Description:
Develop the annual operational budget, forecast operational needs for store expansion, and identify cost-saving opportunities without compromising service or product quality. Design short, medium, and long-term operational strategies for F&B in alignment with the company's vision and industry trends. Coordinate the execution of strategies, SOP implementation, and KPI achievements (sales, COGS, store rating, customer complaints, quality audit, and quality control audit) together with Operation Managers across all stores. Provide insights and recommendations to management by analyzing operational data to identify waste or inefficien...