Mashreq Bank

Job Description

Job Title:

Head of Onboarding & Servicing

Department:

Retail Banking Operations, CCAM Ops

Direct Supervisor:

EVP Global Head of Retail Banking Operations

Pay Band:

M

Job Purpose:

• The role typically involves overseeing and managing the strategic direction and operations of Account Onboarding & Servicing, ATM networks, and cash management functions within an organization.
• Develop and implement strategies for accounting services, ATM operations, and cash management to ensure efficient and secure transactions.
• Manage day-to-day operations, ensuring that all services meet regulatory requirements and organizational standards.
• Build and maintain strong relationships with key clients, ensuring their needs are met and addressing any issues that arise.
• Lead and mentor a team of professionals, fostering a collaborati...