Lead transformative client care services at LOFT Community Services as Vice President. Oversee operations for housing, specialized services, and ensure high-quality, person-centered experiences.
As the Vice President of Client Care and Experience, you report directly to the Chief Client Care Officer. This senior leadership role demands a strong focus on client service delivery, workforce readiness, and alignment across multiple service lines. Utilize your expertise to advance innovative care models and enhance service quality while managing operational risks.
Key Responsibilities:
• Oversee client care delivery across all service lines
• Drive innovation and continuous improvement in services
• Manage operational risk and emergency preparedness
• Collaborate with leadership for system alignment
• Strengthen service delivery standards and quality oversight
Requirements:
• Minimum 10 years in progressive leadership roles
• Master’s degree in health or social...