VP, Nordic Customer Excellence
Are you passionate about driving customer excellence by challenging the status quo and thinking strategically? Do you have a vision for boosting customer-centric innovation across different business units? Are you ready to lead and execute key commercial projects in a Nordic context? If so, you could be the perfect fit for the VP, Nordic Customer Excellence role!
As our VP Nordic Customer Excellence, you will be responsible for fostering a unified customer experience focus, approach, and best-practice sharing across the Nordic business units (BUs). You will identify and prioritise customer experience initiatives based on impact and synergies, and lead customer experience projects with a Nordic scope. You will work closely with the Nordic BUs and other functional teams across the Nordics/Group to deliver exceptional customer experiences, leveraging tools like GenAI to create personalised customer interactions and achieve automated, hassle-free custom...