Position Overview
The Vice President, Insurance Operations is an executive leader responsible for driving operational strategy, service excellence, and scalable infrastructure across insurance and annuity platforms. This role leads complex, multi-location operations supporting advisors and clients, with a focus on delivering best-in-class service and continuous process innovation.
**Essential Duties and Responsibilities**
+ Define and lead the strategic direction for insurance and annuity operations, aligning with enterprise growth and client experience objectives
+ Serve as a key partner to executive leadership, contributing to organizational strategy, transformation initiatives, and operational scalability
+ Champion modernization, including workflow optimization, digital enablement, and platform enhancements
+ Ensure seamless operations across multiple locations, maintaining consistency, efficiency, and high service standards
+ Drive improvements in turnaround times, acc...