Reporting to the Head of Digital Engagement, this role is part of a high‑impact engagement team that conducts research and deep diagnostic reviews within Business Units and Support Units. The team uncovers root causes and works with Convergence Services to design innovative, integrated services using the bank’s enterprise capabilities, including AI/ML agents, data platforms, analytics services, workflow and automation engines, blockchain/tokenization, microservices, APIs and integration platforms. The role drives growth by identifying, developing, and implementing new ideas, technologies and business models. The VP manages the end‑to‑end innovation pipeline, fosters a creative culture, bridges the gap between emerging trends and practical, ROI‑driven solutions that fuel new business value and ecosystem growth.

• Participate in a SWAT‑style engagement team for rapid problem discovery and solving.
• Define engagement mod...