**Overview**

Intuit is a global platform company that is on a mission to power prosperity around the world for consumers and businesses. Across our leading brands – **Turbo Tax, Credit Karma, QuickBooks, and Mailchimp** – Intuit serves over 100M customers and is one of the few companies in the world to have both a thriving consumer and business ecosystem. Intuit is known for its innovation track record, customer centricity, and its consistent recognition as a top place to work.

Intuit Customer Success (ICS) is evolving from a traditional support function into a core growth and experience engine for Intuit. As part of our AI-powered, services-led platform strategy, ICS orchestrates advanced AI capabilities and human expertise to deliver “done-for-you” experiences that drive revenue growth, deepen customer confidence, and strengthen long-term retention across the Intuit ecosystem. Powered by the world’s largest expert network and the **Virtual Expert Platform (VEP)**...