* Build and lead a unified SME growth engine across all consumer functions* Enable internal business functions through deep consumer expertise and execution support* Drive subscriber growth, ARPU expansion, retention, and churn reduction across markets* Manage strategic client relationships and ensure platform market success* Define, track, and deliver annual commercial and operational targets* Translate business strategy into structured weekly execution cadences* Strengthen customer experience, operational efficiency, and monetization outcomes* Own end-to-end customer experience strategy and execution* Improve customer satisfaction, retention, and service quality* Drive operational excellence across customer support functionsBy submitting an application for this position, you, as the applicant, or your authorised representative(s), consent toYou also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. ...