Overview

Are you passionate about amplifying lived experience and helping shape high‑quality services? Join our Individual Placement and Support (IPS) Central Team and play a vital role in ensuring service user voices are heard, valued, and embedded in service improvement across drug and alcohol recovery services. IPS is an evidence‑based employment support model that helps people move into meaningful, paid employment. This volunteer role supports the national IPS leadership team by collecting, collating, and sharing service user feedback and positive stories of work and recovery.

Responsibilities

• Supporting IPS service users to share their journeys of work and recovery
• Collecting and collating service user feedback and good news stories nationally
• Supporting IPS Pulse Survey responses and local questionnaires
• Developing and improving tools used to gather service user feedback
• Sharing insights and feedback ...