Position: VOIP Engineer

Location Greensboro, NC (Day 1 Onsite)

JD:

Performs hands-on vulnerability remediation, patching, upgrades, and secure configuration hardening for Voice over Internet Protocol platforms and supporting services. Ensures voice services remain stable, secure, and compliant with metrics and service level agreement reporting expectations.

Essential functions

Review Qualys Vulnerability Management findings and vendor advisories relevant to voice platforms; define remediation approach and maintenance plan.

Execute upgrades and patching for voice platforms, gateways, and supporting servers as applicable under formal change control.

Implement hardening configurations including secure administrative access controls, protocol security, logging posture, and certificate and encryption alignment where applicable.

Validate service health post-change including call routing and quality; document evidence and outco...