Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio.
Responsibilities:
Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements.
Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information.
Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner.
Managing all lettings and transfers, by working collaboratively with customers and colleagues.
Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders.
Support the teams to complete t...