Overview

JOB DESCRIPTION

Visitor Services Training Manager - Natural History Museum Abu Dhabi

About BLR:

BLR WORLD is an award-winning talent consultancy for the culture entertainment and events sectors enabling organisations to plan staff and operate unique permanent and temporary visitor experiences with the very best people.

About the role:

Our clients visitors are a top priority and our visitor-facing teams must be well-trained to deliver exceptional experiences. The Training Manager will design schedule and deliver training for the Visitor Services team and all staff interacting with visitors. The program will include induction daily bite-sized sessions and ongoing training to ensure staff remain engaged well-informed and motivated.

Responsibilities

• Training Content and Delivery: Design robust training frameworks and curricula that align with competency models and performance expectatio...